Table Colombia Challenge

UserId255
Business NameDOCDOC
Application Date10/07/2019
Websitehttps://www.doc-doc.com
Location HeadquartersTV 2 ESTE #78-41
BOGOTÁ, BOGOTÁ 110221
Colombia
Map It
Legal StatusIncorporated
Core Team Languages
  • English
  • Spanish
  • Portuguese
Contact NameLaura Gutierrez
Email AddressEmail hidden; Javascript is required.
Phone Number3147799971
Problem: Describe the problem you solve.

The health system is broken. Can you imagine having to wait 1 month to see a general doctor? Or have to wait up to 6 months to receive your payment? Well, this is the reality of patients and doctors in the current health system where emergency rooms have over-congestion of up to 4 times the capacity. This sounds crazy considering 85% of medical consultations could be done remotely (Cisco).

Solution: Describe your solution and product road map

Doc-Doc is a mobile app that connects patients instantly, affordably and from anywhere with a certified doctor via free chat and video consultation. In every medical assessment, we fuel our Knowledge Base and we aim to increase the accuracy of our doctor's diagnoses and guide the patient to the right care with the power of machine learning.

In the second phase, we envision an ecosystem of other digital health services inside the app — whether it’s consumer genetics, mental health or home lab tests — but we aren’t going to build all those things ourselves. Doc-Doc is the hub that draws data inputs from all of those other sources together and makes sense of it. We are building a critical mass of users and providers, to launch the subscription model. Patients will pay monthly for “doc-doc prime” to get unlimited access to chat/video with general doctors, nutritionist, phycologist and meditations and get special prices on pharmacy items, Home Medical Devices, health exams and faster appointments for treatments with specialists or surgeries.

Market opportunity: Describe the opportunity. Include global market size, trends and risks.

The digital health wave is here and is expanding at a CAGR of 27.7% expecting to reach USD 509.2 billion by 2025 (Grand View Research, Inc.). If we reach 450K monthly subscribers paying around $USD 20 per month we would have annual recurring revenue of more than 100M dollars in 5 years, capturing 2% of the addressable mHealth market in Latam of 5 billion.

Competitive Advantages: Describe your top competitors in Colombia and globally. Remember that there are direct and indirect competitors, so include both if relevant. Enumerate and explain your main competitive advantages. Include IP protection.

(1) Only 6 Traditional Health Providers (EPS) control the medical oligopoly, covering 80% of users in Colombia and similarly throughout Latin America.

  • They have money, doctors and patients but they suck with technology. They could be a threat but we see them as potential B2B clients.

(2) Local HealthTech solutions: 1DOC3, MiDoctor, Care24, HolaDoctor, Sitidoc.

Some local companies in Latam have fragmented solutions. Users still have to jump between providers to receive treatment, the health data is still decentralized and Ai is not been used for helping doctors make more accurate decisions in real time.

3) International HealthTech solutions: Doctors on demand (US), American Well (US),  Teladoc (US), TytoCare (Israel), Ada (EU), Healthtap (US), Knok, etc.

Only about 1% of the market potential in U.S. telemedicine is filled (According to Digital Health investments) so international solutions like Ping an Good Doctor (Unicorn in China), ZocDoc (Unicorn in the US) and Babylon Health (Unicorn in Europe) will focus on higher market penetration in their home turf before thinking in Latin America.

  • Connecting with a doctor in less than 30 seconds, for free and from anywhere is like magic for patients that are used to wait weeks in the traditional health system. We use Ai to increase the accuracy of our doctors' diagnoses based on symptoms, patient history, and image recognition.
Market fit: Describe how much your solution has been validated by potential customers and provide references that have tried or reviewed your solution.

We launched the apps (iOs, Android) 3 months ago and we already made:

  1. 500+ consultations since launch
    2. 50+ verified and registered doctors
    3. 80 paid consultations last month.
    4. 20% monthly growth in # of consultations
  • To start, we worked closely with more than 100 patients and 5 general doctors with an MVP that worked via WhatsApp.
  • Users are pretty familiar with WhatsApp so we developed a free chat with a centralized Medical Record and a payment gateway for video calls.
  • We tested it with patients and doctors, collected data, refined the product, started making profits, got funded (FF) and the team moved to the same house

We have a clear path to ramp up users via social media, and we are bringing those in groups so we can very closely monitor the platform’s satisfaction. Now, believe we’re in a strong position to push aggressively for growth.

Strategy and plans: Explain your business model and go-to-market strategy. Include partnerships you are considering and your key performance indicators.

The business model is very simple. The patient downloads the app, registers and uses the chat for free to solve health questions and pays for the additional services he uses, $6 USD COP for the video orientation; doc-doc charges a commission of 30% for the use of the software while collecting data to feed the neural network that improves the diagnostics.

 

Doctors, Supply-Side growth :

(1) We got our first 20 doctors with Laura’s connections from college and work.
(2) Those first doctors spontaneously recommended doc-doc to their network and we reach 50 doctors. We can comfortably reach 500 via recommendations from within.
(3) We have a partnership with “Colegio Médico Colombiano” who is the official entity that certifies every doctor in Colombia. They have the entire database of doctors which is helping us assure access to the supply of professionals. We expect to be able to conservatively secure 5000 doctors from this partnership.

Patients, Demand-Side Growth:
(1) We started reaching directly patients at emergency rooms in hospitals
(2) Doctors directly recommending doc-doc to their patients for follow-ups. This part is KEY. Doctors have a very strong incentive to ensure follow-ups via the app, and of the doctors currently active on the platform they’ve suggested users to register on doc-doc on 80% of their cases.
(3) Alliance with hospitals to do follow-ups of their patients just as doctors recommend it. We have the opportunity to be the out-patient follow-up protocol for clinics and have already secured one, A special client called “Clínica de la Mujer”, a premier hospital in Bogotá, asked us to personalize our chat for their nurses to follow-up their patients.
(4) Plans for companies with more than 100 employees as corporate benefits. We are developing a special feature with TPaga (YC S17), to deliver health services to companies with more than 100 employees through coupons on their digital wallet.
(5) doc-doc as primary care/ first contact channel for insurance affiliates.

Team: Describe your main team and ownership. Include brief bio of team members.

Laura Gutierrez, Chief Medical Officer (30%)

Schools

FUCS*, Hand Surgery Fellowship, 2019
FUCS*, Orthopedic surgery, 2015-2019
Pontificia Universidad Javeriana, MD, 2006-2012

*Fundación Universitaria de Ciencias de la Salud

Medical specialist; her father (Doctor) took her to surgeries since childhood; 10 years studying medicine; the first orthopedic student in FUCS (University) awarded with a scholarship since the initial semester of specialization due to academic excellence.

Jobs

Clínica VIP, Orthopedic Hand Surgery, 2019
Servisalud, Orthopedic Surgery, 2018-2019
Medicadiz, Orthopedic Surgery, 2018-2019
Medsport, General Doctor, 2013-2015
Clínica Occidente, General Doctor, 2012-2015

Sergio Rojas, CTO (10%)
Schools
· Coursera (Standford), Machine learning, (Free version) 2017
· NextU, Android Developer, 2017
· Certified Oracle Associate, Java Programmer, 2016
· Manuela Beltran University, Biomedical Engineering, 2009 - 2015

Jobs
· doc-doc, CTO, 2019
· Farmatodo (e-Health), Lead developer (iOs/Android/Backend), 2019
· Imaginamos (From Rappi founders), Android developer, 2018
· Monolegal (Startup), Android and backend developer, 2017
· Nintera (BBDO), Front-End developer, 2016

Sergio - Biomedical Engineer; learn to code by himself; experience as Lead Developer in a Healthtech Startup (Farmatodo); experience building wireless medical devices, key component for telehealth.

David Ramirez, Head of Ai (10%)

David - Computer Vision Engineer; Learned Deep Learning by himself; Developed a Computer Vision App to help guide blind people recognizing obstacles in real-time; Created an app with Ai for detecting cancer in biopsies; Founded the Data Science department in a Tech Startup (Mensajeros Urbanos).

Gabriel Castillo Szpoganicz, CEO (50%)
Schools

Universidad de los Andes - Design 2016,
Universidad de los Andes - Business Administration 2016

Jobs
· doc-doc, CEO and Founder, 2019 ∞
· Estudio Codesign, CEO and Founder, 2015 - 2019
· Mercalgo, Ux, Ui, and co-founder, 2011

Grew up in a family of entrepreneurs; Tech startups since age 18; Designer and Business Administrator; In college started profitable Sofware Studio leading a team of 20 engineers and designers.

Financials and Capital needs: Provide 3 years projections. Describe main milestones to be reached.

We have two initial stages for the product, (1) Video/chat and (2) Ai Symptom checker.

In less than 3 months and using $20K USD we developed the apps for video-chatting with a doctor; we already launched them and are up and running.

For the Ai symptom checker, we need 2-3 months and $250K USD to develop a version where doc-doc automatically starts asking questions via chat to collect data and guide the patient to the right care.

Do you believe your business has an impact on your community? If so, how? This could mean an impact on your employees and their families, the people receiving your services, or the city/region overall by providing a service for the environment, health, or resilience, for example

Sure! Improving lives of millions of people who will have instant and free access to healthcare. Laura has lived through personal experience the burnout of the health system which leads doctors to have twice the risk of suicide compared to the general population. We are transforming their lives doubling the income per hour and choosing their own schedule.   

EntrepreneurId1061
ProjectNameDOCDOC
StatusEnviada a los examinadores